MyDiscountDomains.com - Domain Name Management Frequently Asked Questions

What does it mean to "manage" my domain?
If you've ever dealt with the management of your domain, you know that with other registrars, it can be a difficult and lengthy process. The smallest change, from changing your email address in your contact information, or altering the name servers of your host, can require multiple, confusing emails. Now, however, MyDiscountDomains.com gives you the ability to make all of those changes online! You can change your contact information or name servers in just a few seconds, using our secure system. Access your domain from any web browser 24 hours a day, 7 days a week, using your username and password.

How do I change the contact information for my domain?
Changing the admin, billing and technical contact information can be accomplished via the Domain Manager.

You may change the administrative, technical and billing contact information, as well as the name server (DNS) info. For more on changing DNS info, please see "How do I change the DNS information for my Domain Name?", below.

To begin, click the Domain Manager link found at the bottom of the domain registration box on our website www.MyDiscountDomains.com. Enter your username and password to log on to our secure server. If you have forgotten your username and password, you can enter the email address you used at the time of registration to receive your username and password via email.

Once you're in the Management system, click the "Manage/ Edit Contact Handles" link. A contact handle is a shorthand version of all of your contact information. You can edit any of your contact handles here, or create new ones. Once you have the contact handle information the way you want it, return to the main screen of the Manager.

Next, click the "Assign Domain Contacts" link. A list of your domains, as well as the current contact handle associated with the domains, will show. Choose the domain you'd like to change information for, and click the Continue button.

Choose what information you'd like to update- admin, billing and/or technical, and click the Continue button. You may choose any of the contact handles you have set up in our system.

Click the Continue button to finalize the change. Our system will update immediately, however, it will take 24-48 hours for the information to propagate Internet-wide.

Can I manage a domain I already own?
Only domains that have been registered with, or transferred to, MyDiscountDomains.com will appear in your Domain Management System. If you have registered a domain with another registrar, you will need to transfer it to MyDiscountDomains.com before you can manage it using our system.

What information can I change in my contact info?
You can change the following information for your administrative, technical and billing contacts: Name, Email, Company, Address, Phone and Fax. In addition, you can change the Domain Name Server Info (see more below).

What is a DNS?
DNS (Domain Name System) is a system that translates a domain name from letters (www.MyDiscountDomains.com) into a numerical IP address (NS1.MyDiscountDomains.COM 63.85.86.14). Each time you register a domain name you must specify your DNS information. If you register a domain name through MyDiscountDomains.com, you can use our DNS information free of charge! This is known in the industry as "parking" a domain- parking is free using MyDiscountDomains.com's servers. You can also change the DNS information at any time, also free of charge, but be aware, your new DNS host may charge you a parking fee.

Why would I need to change my DNS information?
If you have a new web site or email account, your web hosting company or ISP will ask you to change your DNS information (typically, they would become the new DNS host) so that your domain name can be connected to your web site and your email account can be setup.

How do I change the DNS information for my Domain Name?
DNS information is provided by your host. It consists of a primary AND a secondary name server. You must have BOTH name servers. The definition of a secondary name server is NOT that it gets its information from the primary name server, it is its own unique IP address. Both the primary and secondary name server "point" the domain that resolves to the IP that the host creates. A name will resolve 50/50- 50% of the time to the primary and 50% of the time to the secondary. Therefore, you cannot specify one of your hosting servers and one of ours.

The DNS services we offer are:

1. Free parking- if you don't have a website, but still want a domain, you can "park" it on our servers for free without having to pay someone for hosting.
2. Free DNS changes- log on to our website at any time and change the primary and secondary DNS info. The simple translation is that you can either use our servers for parking only, or you can use our control panel to set up your domain to resolve at your host's servers. You can't mix and match those two options.

If all you have is the IP address of your hosting server, then you must use URL-forwarding. URL-forwarding will resolve any hits on your domain to our forwarding servers, and then call up the IP or web address you specify.

If you are changing DNS information on a domain name you registered with MyDiscountDomains.com, begin by clicking the "Domain Manager" on the home page. You will be asked for the username and password that you designated at the time you set up your domain account. If you have forgotten your username and password, you can have it emailed to the email address you have on your account. Choose the domain you wish to alter from your list of domains. Then, click the "Change Info" button next to the DNS Info section. Input the primary and secondary (and, if necessary, the tertiary) hostnames. Our system will automatically resolve the IP addresses of a valid name server.

How long does it take for DNS changes to take effect?
Typically, the DNS changes will be completed within 24 to 72 hours. This is standard Internet propagation time. The central registry databases update automatically, upon your submission of new information.

Can I have my domain URL-forwarded or redirected?
Some hosting companies will not allow unique domains to point to your site. In that case, you'll need URL-forwarding URL-forwarding is available as a free service from MyDiscountDomains.and is a function of the management control panel.

Access the Domain Manager section with your username and password, and select the URL-forwarding tab. If you would like to use this very useful feature, you will receive banner-free forwarding to the URL of your choice.

You can use a www URL- http : //www.yourcompany.com/yourexamplesite.html, or a host URL- http : //12.34.56.789. Both options will take 24-48 hours to take effect.

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It is a security code requirement whereby a card holder is asked to enter the CVV2 number at transaction time to verify that the card is on hand.

Visa & MasterCard:

This number is printed on your MasterCard & Visa cards in the signature area of the back of the card. (it is the last 3 digits AFTER the credit card number in the signature area of the card).

American Express:

American Express cards show the CVV2 printed above and to the right of the imprinted card number on the front of the card. What is CVV2?
CVV2 is a new authentication scheme established by credit card companies to further efforts towards reducing fraud for internet transactions.